What is Soft Washing? What does that mean?

Though this isn’t a new technique, Soft-Washing is something you only find with the best Pressure Washing companies in our industry. Yes, we still use a pressure washer, However this method allows us to provide our clientele amazing exterior cleaning results at a lower PSI, or Pounds Per Square Inch. In using this method, it allows us to eliminate any potential for DAMAGE that pressure washing under a high PSI can cause. The great thing about this method is, It is absolutely safe and very effective for cleaning any surface that we encounter. Whether we’re cleaning siding, stucco, EIFS, brick, stone, vinyl, aluminum, and wood, we can clean it all. With the combination of Highly trained technicians and Low Pressure systems, We make a custom, proprietary, environmentally safe cleaning solution for each property’s specific cleaning needs.

 

Why is there green Mildew on the side of my house?

Mold and mildew grow more robustly in areas with less sunlight. It is generally a greater problem on the north side of a house than on the south side. Shaded areas under trees are also highly susceptible to fungus growth due to the decreased sunlight and lingering moisture. Shrubbery can affect the adjacent siding area. At a near microscopic level, the siding is not as smooth as it appears, providing ample contact points for fungus spores to attach and thrive.

 

What causes those black streaks on my roof?

The source is an algae called Gloeocapsa magma. And depending on the age and condition of your roof, cleaning may be the most cost-effective solution, since it’s about 5 to 10 percent of the price of a roof replacement, which can be as much as $10,000.

Hire a Professional or Do it myself?

Many home owners and business owners have a tough time deciding whether or not it’s worth their money to hire a professional. While taking on the project at hand sounds like an option that may be tempting, there are numerous things to consider when you Pressure wash your property DIY style.

Here are 10 things you have to consider:

 

  • Can you trust somebody who has little to no training with a pressure washer? Have you yourself had training with a pressure washer?
  • Is having access to the tools you need an issue?
  • Is the level of quality in the cleaning important to you? Are your skills able to perform at that level?
  • Considering you have all the tools and all the training… Will you have the time to complete the project? (Even when you estimate this time figure, it is best practice to double or even triple the time, unless you are familiar and highly skilled with that particular DIY project.)
  • Would it bother you if the project were to remain unfinished for a lengthy period of time?
  • If the project creates a lot of stress at home or in the work place, is this something you want to deal with?
  • Are you prepared for the worst if the project goes wrong? (Contractors do not like taking on a botched DIY job,due to the nature of it’s complexity)
  • Are you aware of any safety precautions you need to take when you start this project? (If you do not have fall protection restraints, Don’t get on the roof. Similarly, if you don’t know much about electricity—leave it to the professional. If you’re not careful, jobs can cause serious injury and potentially fatal if not performed correctly. Your safety and health should come as a first priority)
  • Is this project being done DIY because of financial reasons? If this hold true, have you considered all of your costs, including the cost of tools you don’t have, your time, and the materials needed for the job? You should also want to consider the cost to correct any mistakes that are made. Will it still be a cost-saving venture?
  • If you are trying to tackle the job at hand for your own satisfaction—can you ensure that you’ll be satisfied with the job “well done”? If it turns out to be a disaster, how will you feel? Will you have any money left in your budget to correct any damages done to your home?

If “NO” was the answer to most of these questions, It’s ok. You’re not alone. Don’t risk your life or damage your property. Call us for a professional consultation and ensure that you get the work done with little headaches and ultimately, get it done right. Call My Guy – TODAY!

How can you give me an accurate quote without seeing my house?

With experience from pressure washing homes, We know what questions to ask to get the information needed to give an accurate quote.

 

Why do I need to clean my gutters so 2-3 times a year?

Gutters are an integral piece of your home’s well-being. They serve to control the flow of rainwater to protect your roof, walls, foundation and landscape. … A gutter clogged with leaves, sticks and other debris can cause a leaky roof or water damage to the interior or exterior of your home. Scheduling a time in the fall and spring is highly recommended.

 

Do you need to be home for our services?

Most of our customers are not at their home when we perform our services, but please remember to clear your driveway, put away fragile decorations, and close all of your windows prior to our service.

Are we fully insured?

Yes. We have full liability insurance for all work performed and for all our vehicles at a job site.

Why Do We Require a Credit Card on File?

My Guy Services requires our clients to have their credit card on file before we arrive at the job site. 

  • Scheduling clients means we are holding a space on our calendar that is no longer available to our other clients. 
  • Putting a credit card on file saves your spot on our schedule.
  • We do NOT charge the card on file until the work is completed. 
  • You can still pay through Cash/Check on the date of the service if you do not want your credit card charged. 
Will You Need to Use Your Water?

Yes, My Guy Services will need access to an outside water spigot to complete the scope of work for each one of our services. 

How Much Water Will You Use and Will it Increase My Water Bill? 

On an average size home (3000 sqft) we use roughly 300 gallons of water on average to clean your home. Using your water, according to EPA.gov, they estimate it cost $0.00029 per gallon. Totalling just $9 for that 300 gallons we will use to clean your home. 

Why Does My Guy Service Prefer to Use Your Water? 

If we bring our own water, it will cost you $150 per 300 gallons. 

3 Reasons Why: 

  • Due to the wear and tear it puts on our trucks and trailers. That 300 gallons of water adds an additional weight (2,500 lbs) water on our trailers. Fun Fact: Each gallon of water weighs 8.34 pounds. 
  • To be able to fill our tank, Citizens charges us a monthly $325 hydrant connector fee it costs to connect to blue cap fire hydrants. 
  • Productivity, having water on site allows My Guys to get to work right away without the worry of running out of water. Allowing us to be more efficient in completing the job for you! 

We also would charge a water fee to bring our own water for those who are using well water. The reasons for this are :

  • Slows down productivity if we are waiting on water. 
  • Can burn up well pump (very expensive) 
  • Will require homeowner to not use dishwashers, washers, or take shower/bath while we are washing
Our Service Guarantee

You’ll Love Our Service or We’ll PAY YOU!

It’s pretty simple really.  If you aren’t happy with your service for any reason, just let us know.  We’ll refund your original price, plus 10%.

Why?

One reason: You deserve the best.  If you aren’t happy, then we’ve failed to deliver what we promised.  We put a lot of pressure on ourselves as a team to deliver the best service in the industry.

We are willing to not only put your money, but OURS where our mouth is.  My Guy Services is the only cleaning company in Indianapolis that stands behind it’s work to this level.

We only ask a couple of things from you:

  1. Notify us promptly, and in detail, about your concerns.
  2. Give us an opportunity to make it right with you.

That’s it.  No gimmicks, no fine print, no games.  It is our hope that every customer we serve becomes a customer for life.  We want the same for you.